They seem to think a person needs to be fired for a simple mistake. Why are people so afraid of words? Don't they realize customers are human beings and not just numbers in a spreadsheet. Oh the horrors of The Great Tweet Disaster of 2011. Start reading →
Automatically signing customers up for a newsletter? Unsubscribing doesn't work? NO for spam means YES? Surely this can't be reality in 2010. Start reading →
Influencing your customers is sometimes easier than you might think. Does giving something for free mean you lost money on sales, or did you get something more valuable for zero cost? Start reading →