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	<title>Timo Häkkinen &#187; Business</title>
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	<link>http://timohakkinen.com</link>
	<description>Drummer, web developer, hobo, entrepreneur &#38; music lover from Jyväskylä, Finland</description>
	<lastBuildDate>Tue, 01 May 2012 12:46:17 +0000</lastBuildDate>
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		<title>Where are volume discounts for ExpressionEngine add-ons?</title>
		<link>http://timohakkinen.com/blog/where-are-volume-discounts-for-expressionengine-add-ons/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=where-are-volume-discounts-for-expressionengine-add-ons</link>
		<comments>http://timohakkinen.com/blog/where-are-volume-discounts-for-expressionengine-add-ons/#comments</comments>
		<pubDate>Tue, 01 May 2012 12:26:58 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[ExpressionEngine]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=999</guid>
		<description><![CDATA[I do most of my work on ExpressionEngine and use some add-ons for most of my projects. I've been hoping for add-on developers to offer volume discounts for quite a while already. Here's to hoping 2012 will change this. <a href="http://timohakkinen.com/blog/where-are-volume-discounts-for-expressionengine-add-ons/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[I do most of my work on ExpressionEngine and use some add-ons for most of my projects. I've been hoping for add-on developers to offer volume discounts for quite a while already. Here's to hoping 2012 will change this. <a href="http://timohakkinen.com/blog/where-are-volume-discounts-for-expressionengine-add-ons/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/where-are-volume-discounts-for-expressionengine-add-ons/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Respect yourself and your clients</title>
		<link>http://timohakkinen.com/blog/respect-yourself-and-your-clients/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=respect-yourself-and-your-clients</link>
		<comments>http://timohakkinen.com/blog/respect-yourself-and-your-clients/#comments</comments>
		<pubDate>Sat, 31 Mar 2012 09:02:09 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Entrepreneur]]></category>
		<category><![CDATA[Motivation]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=1042</guid>
		<description><![CDATA[While planning my next super witty Facebook update and thinking about where to take my business this year, I stumbled across a video of James Mathias talking about RESPECT. His words rang very true and filled me with determination. <a href="http://timohakkinen.com/blog/respect-yourself-and-your-clients/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[While planning my next super witty Facebook update and thinking about where to take my business this year, I stumbled across a video of James Mathias talking about RESPECT. His words rang very true and filled me with determination. <a href="http://timohakkinen.com/blog/respect-yourself-and-your-clients/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/respect-yourself-and-your-clients/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why are you calling me a thief, when I gave you my money?</title>
		<link>http://timohakkinen.com/blog/why-are-you-calling-me-a-thief-when-i-gave-you-my-money/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-are-you-calling-me-a-thief-when-i-gave-you-my-money</link>
		<comments>http://timohakkinen.com/blog/why-are-you-calling-me-a-thief-when-i-gave-you-my-money/#comments</comments>
		<pubDate>Mon, 19 Sep 2011 19:44:33 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Rant in E-Minor]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Epic fail]]></category>
		<category><![CDATA[Piracy]]></category>
		<category><![CDATA[Quickie]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=887</guid>
		<description><![CDATA[Customers, especially loyal ones, should be thanked, rewarded and made feel good about buying your products. I never got the point in making paying customers jump through hoops to enjoy a product simply because others had stopped paying for it. This is even weirder when said industry is supposed to be suffering. <a href="http://timohakkinen.com/blog/why-are-you-calling-me-a-thief-when-i-gave-you-my-money/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[Customers, especially loyal ones, should be thanked, rewarded and made feel good about buying your products. I never got the point in making paying customers jump through hoops to enjoy a product simply because others had stopped paying for it. This is even weirder when said industry is supposed to be suffering. <a href="http://timohakkinen.com/blog/why-are-you-calling-me-a-thief-when-i-gave-you-my-money/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/why-are-you-calling-me-a-thief-when-i-gave-you-my-money/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Prepare for the worst and you will be fine</title>
		<link>http://timohakkinen.com/blog/prepare-for-the-worst-and-you-will-be-fine/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=prepare-for-the-worst-and-you-will-be-fine</link>
		<comments>http://timohakkinen.com/blog/prepare-for-the-worst-and-you-will-be-fine/#comments</comments>
		<pubDate>Sun, 13 Mar 2011 13:59:30 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Human Behaviour]]></category>
		<category><![CDATA[Entrepreneur]]></category>
		<category><![CDATA[Hobo]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Quotes]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=565</guid>
		<description><![CDATA[What's the worst that could happen and would you be OK with it? If so, stop worrying and go for it! Live your life. Worrying gets you nowhere. <a href="http://timohakkinen.com/blog/prepare-for-the-worst-and-you-will-be-fine/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[What's the worst that could happen and would you be OK with it? If so, stop worrying and go for it! Live your life. Worrying gets you nowhere. <a href="http://timohakkinen.com/blog/prepare-for-the-worst-and-you-will-be-fine/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/prepare-for-the-worst-and-you-will-be-fine/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Why I will never buy a Chrysler</title>
		<link>http://timohakkinen.com/blog/why-i-will-never-buy-a-chrysler/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-i-will-never-buy-a-chrysler</link>
		<comments>http://timohakkinen.com/blog/why-i-will-never-buy-a-chrysler/#comments</comments>
		<pubDate>Thu, 10 Mar 2011 21:55:20 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Chrysler]]></category>
		<category><![CDATA[Customer loyalty]]></category>
		<category><![CDATA[Epic fail]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=602</guid>
		<description><![CDATA[They seem to think a person needs to be fired for a simple mistake. Why are people so afraid of words? Don't they realize customers are human beings and not just numbers in a spreadsheet. Oh the horrors of The Great Tweet Disaster of 2011. <a href="http://timohakkinen.com/blog/why-i-will-never-buy-a-chrysler/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[They seem to think a person needs to be fired for a simple mistake. Why are people so afraid of words? Don't they realize customers are human beings and not just numbers in a spreadsheet. Oh the horrors of The Great Tweet Disaster of 2011. <a href="http://timohakkinen.com/blog/why-i-will-never-buy-a-chrysler/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/why-i-will-never-buy-a-chrysler/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t fuck your customers in the ass</title>
		<link>http://timohakkinen.com/blog/dont-fuck-your-customers-in-the-ass/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=dont-fuck-your-customers-in-the-ass</link>
		<comments>http://timohakkinen.com/blog/dont-fuck-your-customers-in-the-ass/#comments</comments>
		<pubDate>Sun, 26 Dec 2010 10:41:53 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Rant in E-Minor]]></category>
		<category><![CDATA[Travelling]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Pricing]]></category>
		<category><![CDATA[Quotes]]></category>
		<category><![CDATA[Ryanair]]></category>
		<category><![CDATA[The Big Lebowski]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=392</guid>
		<description><![CDATA[Pricing and customer service are frail forms of art. I'm all for smart pricing and charging people extra if they want extra services, but so-called optional charges that aren't optional at all make me want to quote The Big Lebowski. <a href="http://timohakkinen.com/blog/dont-fuck-your-customers-in-the-ass/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[Pricing and customer service are frail forms of art. I'm all for smart pricing and charging people extra if they want extra services, but so-called optional charges that aren't optional at all make me want to quote The Big Lebowski. <a href="http://timohakkinen.com/blog/dont-fuck-your-customers-in-the-ass/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/dont-fuck-your-customers-in-the-ass/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>O how I loathe web hosting issues</title>
		<link>http://timohakkinen.com/blog/o-how-i-loathe-web-hosting-issues/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=o-how-i-loathe-web-hosting-issues</link>
		<comments>http://timohakkinen.com/blog/o-how-i-loathe-web-hosting-issues/#comments</comments>
		<pubDate>Tue, 30 Nov 2010 10:10:56 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Rant in E-Minor]]></category>
		<category><![CDATA[Web]]></category>
		<category><![CDATA[Customer loyalty]]></category>
		<category><![CDATA[Customer satisfaction]]></category>
		<category><![CDATA[Web hosts]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=323</guid>
		<description><![CDATA[I love the web, but I hate it when it comes to hosting. At least when it doesn't work. Overselling, artificial limits, switching hosts again and again, countless hours spent just to hear "We'll get back to you." <a href="http://timohakkinen.com/blog/o-how-i-loathe-web-hosting-issues/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[I love the web, but I hate it when it comes to hosting. At least when it doesn't work. Overselling, artificial limits, switching hosts again and again, countless hours spent just to hear "We'll get back to you." <a href="http://timohakkinen.com/blog/o-how-i-loathe-web-hosting-issues/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/o-how-i-loathe-web-hosting-issues/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>I quit my job</title>
		<link>http://timohakkinen.com/blog/i-quit-my-job/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=i-quit-my-job</link>
		<comments>http://timohakkinen.com/blog/i-quit-my-job/#comments</comments>
		<pubDate>Sat, 30 Oct 2010 10:30:17 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Entrepreneur]]></category>
		<category><![CDATA[Hobo]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Quotes]]></category>
		<category><![CDATA[Work]]></category>

		<guid isPermaLink="false">http://timohakkinen.com/?p=298</guid>
		<description><![CDATA["Decide your own life, don't let another person run or rule you." #1 of Hobo Ethical Code as inscribed in the Annual Convention Congress of the Hoboes of America held on August 8, 1894. <a href="http://timohakkinen.com/blog/i-quit-my-job/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA["Decide your own life, don't let another person run or rule you." #1 of Hobo Ethical Code as inscribed in the Annual Convention Congress of the Hoboes of America held on August 8, 1894. <a href="http://timohakkinen.com/blog/i-quit-my-job/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/i-quit-my-job/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Can I help you?</title>
		<link>http://timohakkinen.com/blog/can-i-help-you/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=can-i-help-you</link>
		<comments>http://timohakkinen.com/blog/can-i-help-you/#comments</comments>
		<pubDate>Sun, 06 Jun 2010 11:25:45 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Human Behaviour]]></category>
		<category><![CDATA[Campaign Monitor]]></category>
		<category><![CDATA[Customer loyalty]]></category>

		<guid isPermaLink="false">http://timohakkinen.fi/?p=23</guid>
		<description><![CDATA[Put enough love into building the best possible product/service/company you can and on top of you helping out your customers, your customers will also go out of their way to help you. <a href="http://timohakkinen.com/blog/can-i-help-you/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[Put enough love into building the best possible product/service/company you can and on top of you helping out your customers, your customers will also go out of their way to help you. <a href="http://timohakkinen.com/blog/can-i-help-you/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/can-i-help-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why did I order 14 CDs last night?</title>
		<link>http://timohakkinen.com/blog/why-did-i-order-14-cds-last-night/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-did-i-order-14-cds-last-night</link>
		<comments>http://timohakkinen.com/blog/why-did-i-order-14-cds-last-night/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 20:50:23 +0000</pubDate>
		<dc:creator>Timo</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Human Behaviour]]></category>
		<category><![CDATA[Music]]></category>
		<category><![CDATA[Brutal Bands]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://timohakkinen.fi/?p=11</guid>
		<description><![CDATA[Influencing your customers is sometimes easier than you might think. Does giving something for free mean you lost money on sales, or did you get something more valuable for zero cost? <a href="http://timohakkinen.com/blog/why-did-i-order-14-cds-last-night/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[Influencing your customers is sometimes easier than you might think. Does giving something for free mean you lost money on sales, or did you get something more valuable for zero cost? <a href="http://timohakkinen.com/blog/why-did-i-order-14-cds-last-night/" class="more-link">Start reading &rarr;</a>]]></content:encoded>
			<wfw:commentRss>http://timohakkinen.com/blog/why-did-i-order-14-cds-last-night/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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